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Since 19 May 2010

HOTEL OPERATION AND MANAGEMENT SERVICE

THE CORPORATE PROFILE


Salak Hospitality-Hotel Operation Management Service (HOMS) is a full-service hotel operation, management company, and consulting firm specializing in hotel, project, and property management. Our leadership team consists of professionals and researchers who possess remarkable experience in the industry. The team has earned a trusted partnership with hotel owners, developers, and financial investors because of their outstanding management and evaluation skills.


Salak Hospitality-HOMS, affiliated with Sekolah Tinggi Pariwisata (STP) and LKP Bogor Hotel Institute (BHI), has more than 50 experts in Hospitality.


After more than 16 years of direct experience in the hotel industry with extensive knowledge of hotel management, our company’s top executives are uniquely qualified to assist each property gains exposure and achieve the ultimate in guest service and market penetration. We put our experience to work for our clients in hotel management, asset management, investment return analysis, sales, branding, technology etc.


SalakHospitality-HOMS supports owners of properties to maximize their profits by developing their own brand and own operator management and SalakHospitality-HOMS supports operator and hotel brand companies to strenghten their brand values and quality of their operator services.


Therefore, we offer a range of services for hotel and property owners that need assistance with hotel and property operations, controlling and reporting, sales and marketing, human resource development, hotel management system, and hotel pre-opening.



CORE BUSINESSES

1. Brand Development
2. Hotel Software, HotelSoft™
3. Standard Book, as reference and hotel operation standards for operators
4. Marketing Plan, to promote hotels and strengthen brands

5. Hotel Operator Management:
a. Hotel Area Zoning and Task Units
b. Maintenance Plan
c. Job Description
d. Standard Operating Procedures (SOP)
e. Food and Beverage Plan
f. Organization Diagram and Manning
g. Plan HRD Recruitment Plan Training Matrix

6. Hospitality Management Improvement:
a. Greeting Program
b. Grooming Program
c. English Program
d. Complaint Handling Program
e. Efective Communication Management

7. Feasibility Study
8. Presentation to Bank and Investor
9. Technical Assistance for Hotel Development



BUSINESS INQUIRY :


SalakHospitality-HOMS

Jl. Curug Mekar No 7 Yasmin Bogor (0251) 7534343

inquiry@salakhospitality.com

www.salakhospitality.com